Frequently Asked Questions

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Shopping

How Do I Return Items for Exchange or Refund?
Can I Place an Order Over the Phone?
Can I Pay for an Order with a Check or PayPal?

Shipping

How Much Will Shipping Be?
How Soon Will My Order Arrive?
Can I Get Overnight Shipping?

General

Why Do Some of the Prices Seem High?
Why do the Available Sizes and Colors Sometimes vary?
Can I Become a RedLightRunner Affiliate?
How Do I Contact RedLightRunner?



How Do I Return Items For Exchange or Refund?

If you'd like to exchange an item, or request a refund, please send the item, in its original packaging, to:

RedLightRunner.com
111 W Lakeview Street
Crandon, WI 54520
United States

Be sure to include a note requesting either an exchange or refund, the reason for returning the item, and the original packing list, if possible.



Can I Place An Order Over the Phone?

We do not currently accept telephone orders.



Can I Pay for an Order with A Check or PayPal?

We do not currently accept payment via check, money order, or PayPal. We accept Visa, MasterCard, and American Express.



How Much Will Shipping Be?

United States: $5 flat, regardless of the number of items you purchase.
Canada / Mexico: $7.00 + $2.00/lb.
Overseas: $13.00 + $3.50/lb.

The shipping cost is displayed at check out and you can review your order before completing purchase. All orders are shipped via United States Postal Service.



How Soon Will My Order Arrive?

United States: On average, orders placed from within the U.S. arrive in 3 business days, but it's possible that your order could arrive within 2 to 10 days.

Canada / Mexico: Orders placed from Canada or Mexico will arrive within 1 to 2 weeks.

Overseas: Orders placed overseas generally take between one and six weeks for deliver: depending on where you live, customs inspections, etc...



Can I Get Overnight Shipping?

At this time we do not offer overnight or private courier (Federal Express, UPS, DHL, etc.) shipping. All packages are shipped via US Postal Service.



Why Do Some of the Prices Seem High? And Why do the Available Sizes and Colors Vary?

Some of the prices seem high and some of the sizes and colors vary because Apple collectibles are rare. Because Apple collectibles are rare, we often have limited selections available. There are no "distribution centers" for a dealer of Apple Collectibles to buy from.

Why are Apple promotional items desirable? If you're shopping here you probably know the answer to that one. For more than 20 years Apple has been the most innovative, creative computer company in the world. Apple collectibles wouldn't exist were it not for the scientists and engineers who've created the products and technologies that have made Apple great. It's the integrity of these people and the products they create which cause Apple promotional stuff to turn into valuable Apple logo collectibles, regardless whether we own them or you own them.



Can I Become a RedLightRunner Affiliate?

If you have an established Mac-related website and would like to become a RedLightRunner affiliate, please send us an email, include your website's URL, your name, and mailing address.

Click here:

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How Do I Contact RedLightRunner?

Click here:

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RedLightRunner is not affiliated with Apple Inc.